Cementing the Future

In: Business and Management

Submitted By SilviaB
Words 960
Pages 4
Leadership. Cementing the future.

1. What are the key problems and challenges that Eduardo Santos is facing?
It seems pretty clear that Eduardo is facing a Leadership problem, understood as its lack of individual influence on the group of individuals that he manages (plant workers) to achieve the common goal.
Argamassa’s employees don’t longer trust in the management of the company and that’s impacting in Eduardo’s daily tasks as he is probably seen by his subordinates as part of the decision unit that has not fulfil its promises. If we consider the Expectancy Theory of Motivation, employees had experience that their effort did not lead to success when in 2010 Leandro refused to reinstitute the benefits.
In order to reinforce development it is important to have a clear job description, formal evaluation, and KPIs, as Eduardo try to implement in Argamassa, but Leandro’s continuous interventions are not allowing to put his plan into practice. In this point it is also important to consider that the evaluation tools that Eduardo has implemented are not as clear as they should be, because workers are assessed in relation of the whole performance of the company, being very difficult for them to see their impact.
Eduardo is also facing a culture change problem that has a lot to do with the motivation that lead people to work for Leandro. Argamassa, and specially his manager Leandro, is no longer the paternalistic organisation which used to take care of its employees personal issues. Financial concerns had changed the company’s culture and it is not consistent with what people expected. Moreover, Leandro is no longer the respected leader that succeeded in business and takes care as their employees as they were part of his family, in some cases the extrinsic motivation that could have led some workers to join the company (be part of Leandro’s project) may have…...

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