Business and Management
Submitted By huamncore
Salvatore fdedi.tex V2 - 11/10/2012
VICE PRESIDENT & EXECUTIVE PUBLISHER
SENIOR EDITORIAL ASSISTANT
SENIOR PRODUCTION EDITOR
ASSOCIATE DIRECTOR OF MARKETING
LEAD PRODUCT DESIGNER
SENIOR MEDIA SPECIALIST
COVER PHOTO CREDIT
Elena Santa Maria
This book was set in 10/12 Times Roman by Laserwords and printed and bound by R. R. Donnelley-JC. The cover was printed by R. R. Donnelley-JC.
Copyright © 2013, 2010, 2007, 2004 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222
Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ
07030-5774, (201)748-6011, fax (201)748-6008, website http://www.wiley.com/go/permissions.
Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulﬁll their aspirations. Our company is…...