Strategy Operation and Global Competitveness

In: Business and Management

Submitted By boscoouango
Words 22833
Pages 92
CHAPTER 2

Strategy, Operations, and
Global Competitiveness
2: Strategy, Operations, and
Global Competitiveness

Global
Competition

Strategy Formulation and Implementation

Global
Trends
International
Markets and
Products

Formulating the Business
Strategy

Strategic
Frameworks

Focus

Critical Value
Factors

Quality, Functionality and Customization

Core
Capabilities

The Sand
Cone Model

Quality

Market
Evolution

Outsourcing and Offshoring

Performance
Frontiers and
Improvement
Trajectories

Functionality

Generating New
Market Ideas

Business
Strategy

Disruptive
Technologies

Business and Product
Strategies

Commercialization

Operations and
Global Competitiveness

Strategy
Implementation

The Balanced
Scorecard

Transformation
Process
Characteristics

Example
Lean
Management

Dependability and Speed
Cost and
Productivity

Strategy maps Supply Chain
Management

Customization
Stages of
Operational
Effectiveness

The Aggregate
Project Plan
Shaded headings indicate especially timely topics.

21

CH A P T E R

IN PERSPECTIVE

This chapter describes the critical role of operations to the global competitiveness of the organization. We start the discussion with a review of global trends in the economy, the evolution of international markets and products, and the impact of operations on competitiveness and the global supply chain. Next we describe the process of formulating and implementing the busi-

I

ness strategy, including the role of outsourcing and offshoring. Following this, we describe five strategic frameworks available to businesses as underpinnings for their strategy, and then close the chapter with a description of those operations factors that are critical to offering value to the customer. NTRODUCTION

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In the…...

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