Waking Up the Philippines Opportunity

In: Business and Management

Submitted By zala
Words 321
Pages 2
ow has the global economic down turn, Discussing in opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry?
Ans: The global economic downturn has impacted jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. Due to this, many companies had to increase their operations output and therefore employ more and more people to keep up with the expanding trend.
Job outsourcing seemed to be the only viable option as global economic downturn had created many problems when it came to funding and financial institutions. There needed to be cut backs in order to keep things afloat and most companies would see that job outsourcing would solve at least one of the many problems involved in the economic downturn. The global economic downturn provided merges and many acquisitions for the BPO industry and helped to create certain flexibilities for some companies which helped with resource management. The main reason why the economic downturn has impacted on job outsourcing in a major way is because it is cost effective and helps companies concentrate on core areas. It also contributes to improvement in productivity.
Referringto chapter, The International Institute for labor has discussed in the opening profile “The reason behind the global economic downturn is the financial crisis which is hitting the world of work”. The credit crunch and collapse of stock markets are starting to effect firm’s investment decision for global market as well as workers incomes. American export and subprime mortgage mess caused the global economy to hit the brakes. Due to this reasons the industries has to force their work to outsource to reduce there working cost and but this way they can focus on some core factor in the industry. Due to reduced cost, companies have capacity to hire more employees which…...

Similar Documents

Indian Bpo’s – Walking Up to the Philippines Opportunity

...Q 1 How has the global economic down turn, Discussing in opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry? Ans: The global economic downturn has impacted jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. Due to this, many companies had to increase their operations output and therefore employ more and more people to keep up with the expanding trend. Job outsourcing seemed to be the only viable option as global economic downturn had created many problems when it came to funding and financial institutions. There needed to be cut backs in order to keep things afloat and most companies would see that job outsourcing would solve at least one of the many problems involved in the economic downturn. The global economic downturn provided merges and many acquisitions for the BPO industry and helped to create certain flexibilities for some companies which helped with resource management. The main reason why the economic downturn has impacted on job outsourcing in a major way is because it is cost effective and helps companies concentrate on core areas. It also contributes to improvement in productivity. Referringto chapter, The International Institute for labor has discussed in the opening profile “The reason behind the global economic downturn is the financial crisis which is hitting the world of work”. The credit crunch and collapse of stock markets are starting to effect......

Words: 1545 - Pages: 7

Indian Bpos – Waking Up to the Philippines Opportunity

...Indian BPOs – Waking up to the Philippines opportunity 1. How has the global economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry? Starting out as a mortgage crises in the United States the economic crisis spread globally and lead to a worldwide recession. In such a difficult time, companies need to reduce costs and improve their performance in order to remain competitive on the market. Obviously, Outsourcing provides many benefits, such as improvement of process performance, reduction of fixed costs, increased flexibility, greater focus on core competencies and strategic business operations. The BPO service market presents growth estimated in 10 to 20% in the period 2008-2009, particularly in the last two quarters of 2008 and first quarters of 2009. However, in the short term, companies might not consider outsourcing as a solution in a financial crisis due to upfront investment and lack of managerial capabilities. In the first place, companies’ primary goal is to survive. They won’t start new projects. Thus, in times of crisis, company prefer cost reduction and investment delays rather than BPO and Offshoring. Nevertheless, in the long term, the economic crisis would result in an increase in demand for BPO services once the economy starts recovering. Furthermore, delay of other projects in times of crisis and recession also contributes to the expansion in the BPO industry. Companies will want......

Words: 1461 - Pages: 6

Poverty in the Philippines

...POVERTY IN PHILIPPINES AMONG THE COLLEGE STUDENT Hannah Joyrose R. Abgona AAIM-1styr-Section1 ENGL.2 I. Introduction a. Outline I. Title “POVERTY IN PHILIPPINES AMONG THE COLLEGE STUDENT II. a.cause of poverty in the Philippines Poverty in the Philippines: Causes, Constraints, and Opportunities comprehensively analyzes the causes of poverty and recommends ways to accelerate poverty reduction and achieve more inclusive growth. The report provides an overview of current government responses, strategies, and achievements in the fight against poverty and identifies and prioritizes future needs and interventions. The analysis is based on current literature and the latest available data, including the 2006 Family Income and Expenditure Survey. Other cause The incomplete land reform aiming at overthrowing the traditionally unequal agrarian society coupled with lack of support for farmers has been a long-lasting flaw in the governments’ development policies that can still massively reduce poverty in the Philippines. Thus, the role of the state remains central to redistribute more equally the wealth created in the country, in order to avoid leaving the poor behind. Supporting the extremely poor must be seen as a long-term investment and counterbalanced with future gains. However, mistrust in the government combined with corruption and/or incompetence makes the overall task much harder, even though it has led to the rise of militant movements that speak in favor of farmers to build...

Words: 1961 - Pages: 8

Indian Bpos Waking Up to the Philippines Opportunity?

...Case Study -1: Indian BPOs Waking Up to the Philippines Opportunity? To: In Partial Fulfilment for MBA in Management and Administration How has the Economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO Industry? According to the Business Dictionary, Economic downturn is a situation in which the economy of a country experiences a sudden shift brought on by a financial crisis. (as cited on Business Dictionary.com. Retrieved 6.10.12.Copyright©2012 Web Finance, Inc. All Rights Reserved) “ Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf”.(as cited on Wise-Geek. Copyright © 2003 - 2012 Conjecture Corporation). Outsourcing is when the business contracted outside individual to carry out an assigned task. The World Economic Forum in Davos, Switzerland theme was “Shaping the Post Crisis world”. (as cited in International Management.p3.para.2) The writer believed this theme was chosen due to the impact the recession had on the booming economies of the world. A crisis involves a recession, depression, collapse and drying up of liquidity, collaterals and rising and falling prices due to inflation. The financial crisis which crippled the world economy caused a credit......

Words: 1546 - Pages: 7

Philippines

...Mabuhay! It means "Welcome!" in Philippines. And here, you truly are. On Tourism Philippines Guide, you'll find friendly unbiased updated travel information for touring Philippines, what to see and what to avoid. More [+] Cavite Posted by Epi Fabonan on Jun 12th, 2009 Filed Under: Cavite, Featured, Luzon Cavite Map Cavite CAVITE TRAVEL GUIDE Why Not Go Why Go Best Time to Visit Where to Stay Where & What to Eat Nightlife To Do List Stay Away From Getting There Cavite is the historical capital of the Philippines and the closest province south of Manila. With its balanced mix of urbanity, natural beauty and history it is considered as the most accessible vacation getaway and refuge for those seeking a quiet life far from the bustling Manila metropolis. Cavite is a coastal province situated approximately 9 miles (30 kilometers) south of Manila. It is composed of 20 municipalities and 3 key cities – Trece Martires City (provincial capital), Tagaytay City and Cavite City. The geography of the province varies differently, from flat and coastal in the north and west, to mountainous and hilly in the south and east. Its close proximity to the capital makes it highly urbanized especially in the low-lying municipalities of Bacoor, Imus, Dasmarinas, Kawit, Cavite City, and General Trias where various industries thrive. But in the towns south of the province, agriculture is still the main livelihood and boasts a great amount of preserved forests and wildlife.......

Words: 1501 - Pages: 7

Nestle Philippines

...Analysis on Nestle Philippines I. INTRODUCTION Background of the Case Nestle was the only foreign coffee producer in the Philippines owned by Nestle S.A. of Switzerland, the largest producer and marketer of food products in the world, and San Miguel Corporation, the largest beer brewer in the Philippines. For the past decades, the coffee consumption in the country has doubled causing its sales to increase. As Nestle’s market share increases it brought pressure to the company on how will they maintain high performance while facing the rapid change of the environment and competitors increase. Statement of the Problem Nestle is the major producer of coffee in the Philippines, and over the past decade its market share has increased from 55% to 66%. Nestle has producing and selling many products, but Nescafe has the biggest role in increasing its market share. However, other major competitors had strategies that rocked the market share of Nestle, causing it to rise and fall for years; also increasing number of new entry of imported products and no name products. Nestle competes in maintaining their market position. Objectives of the Case Study As the business environment in the Philippines is changing rapidly, the objectives of this study is to know (1) what are the factors affecting Nestle’s market position; (2) Nescafe’s role in rising and falling of market share; and (3) the strategies in maintaining its position. II. FACTS OF THE CASE Nestle......

Words: 1877 - Pages: 8

Waking Up

...When I wake up to the ear-splitting sound of my alarm clock, and blindly search for the snooze button, a sudden thought dawns: "What am I doing?" The time is 5:30 AM; all is dark and hushed. My weary body feels completely drained of energy. While straining to open my eyes, still warm and snug in my comfortable bed, I am overcome with a feeling of lethargy. "Perhaps I should call in sick." Despite all my musing, and my bed's magnetic pull, I still manage to rise each morning at this ungodly hour to join the cross-country running team in rigorous training. Cross-country running, a sport that requires the fusing of body and mind, strives to maximize your physical ability by testing your mental tenacity. Everyday represents a new struggle to beat yesterday's maximum output, an issue of mind over matter. I have known the agony of this conflict since I joined the newly established cross-country team. As convincing as my morning doubts are, I do not heed them. Through pains and sprains and through adverse weather and unfavorable conditions, I run because I made up my mind three years ago to succeed. With amenities such as cars and buses, I have no pragmatic reason to use my feet, especially if I lack a destination. I do not run to the gym to acquire a stylish figure, for my slender frame does not require it. And this grueling run differs from a relaxing jog to a coffee shop. I am pushing myself constantly to run faster and farther, for my team as well as for personal glory....

Words: 420 - Pages: 2

Philippines Economy

...PhilippinesEconomic Overview of Philippines “One aggregate indicator of robustness and the most off-cited would be GDP growth performance which gives an aggregate impression of the business environment of a country.” (Plummer, 2009) The Philippines narrowly qualifies as a lower middle-income country based on the World Bank’s classification. With its sound economic fundamentals and trained workforce, the Philippines has been among the dynamically emerging markets in the region. Growth in the Philippines is on average about 5% since 2004, significantly greater than the rate achieved in the past two decades. (The World Bank, 2014) Despite the global economic downturn, Philippines has slowed down the impact of recession due to the low reliance on exports, relatively resilient domestic consumption, high amount of remittances from a substantial number of Filipino labour, and a fast growing business process outsourcing industry. (Central Intelligence Agency, 2014) 1.1 Production Output Performance Analysis According to the Real GDP data computed by World Bank, the Philippines has maintained a relatively stable pattern of growth since year 2005. However, in year 2007, there was a sharp decline in the real GDP from near 7% to close to 1%. This could be due to the World Financial Crisis, which resulted in the negative impact on the Philippines economy. The country’s sluggish domestic investment and its declining share in GDP had only started to recover and pick up......

Words: 1210 - Pages: 5

Philippines

...the year 2009 and later on grew on different branches on the Philippines. It has now almost half a million students both on High school Department and College Department. "Education is the needs of each and every person to achieve their goals and aspirations in life." Overview of the System Grading System is a very important aspect of a school’s operations and goals. The students are graded to measure their performance and knowledge in every grading period. Professors spend massive time to accurately compute the grades of the students using their calculators, whether an ordinary of scientific type. In early times, teachers manually solve grades using paper and pen. HOKACHING UNIVERSITY uses the manual way of computing grades and adding information or records of both students and professors. The process entails a lot of effort and by computing and storing of data manually the process is prone to error especially for the professors who handle two or more classes. By using the manual way of computing and storing data, being prone to error is possible and just by a single mistake, repeating the process may be required. Objective of the Study General Objective To develop a computer-based system that will assist the Administration Department in HOKACHING UNIVERSITY in generating the grades of the students. Specific Objectives To lessen the job of the faculty in terms of manual computing and adding records. To speed up the job of the administration. To provide correct......

Words: 469 - Pages: 2

Philippines

...biggest economy contributors for year 2014 is mostly taken up by Services sectors with 57.4% contribution to the economy gross domestic product (GDP) (Central Intelligence Agency, 2014). Services that contributed to this high percentage comes from mainly repair of motor vehicles, household goods, trades, real estate, rents and businesses for transportation, storage and communication, public administration, defence forces, finances services and social security (Philippine Statistics Authority, 2015). Industry sectors contributes 31.2% of the total GPD (Central Intelligence Agency, 2014), which contains manufacturing, construction, mining and production, and power production (Advameg, Inc, 2015). The leftover of 11.3% of the total GDP came from Agriculture (Central Intelligence Agency, 2014). Many years ago, Agriculture was once the main contributor to Philippines’s GDP. However in the last ten years there is an increase in other industries like production for apparels, ship building, electronics and semiconductors.  Primary exports of Philippines are mainly conductors and electronic merchandise, transportation tools, garments, copper merchandise, crude oil merchandise, coconut oil, and fruits. Having major importers like China (23%), Japan (13%), United States (12%), Hong Kong (9.8%), and Singapore (5.4%), Philippines can potentially benefit from them by having almost the same GDP growth if these countries that Philippines exports significantly to are holding strong GDP......

Words: 2526 - Pages: 11

Philippines

...Philippines Ask any Filipino how many islands there are in the Philippines and you will invariably receive the answer in the form of another question, “High tide or low tide? The most common figure given is 7,107 during low tide and 7,100 during high tide, but nobody knows where these numbers come from. The official figure from the Department of Tourism is 7,107 islands. Known as the “Pearl of the Orient Sea” and the “Green Necklace of the Pacific” for the natural beauty of its string of islands sprawled like a necklace of gems against the backdrop of the vast blue Pacific Ocean, the Philippines was named Islas Filipinas (Philippine Islands) by Ruy Lopez de Villalobos when he claimed the group of islands for Spain in 1543. The name is in honor of Prince Phillip, who would later become Prince Philip II of Spain. The Republic of the Philippines (Fig.1) is an archipelago of more than 7,000 islands located southeast of mainland Asia and positioned along the Ring of Fire on the southwestern edge of the Pacific Ocean. Different bodies of water surround the country - South China Sea to the west, Sulu Sea to the Southwest, Celebes Sea to the south, and the Philippine Sea and Pacific Ocean to the east. The country is separated from Taiwan on the north by the Luzon Strait and from Malaysia on the southwest, by the Balabac Strait., The country’s overall land area is slightly larger than the size of Arizona. Although the country consists of thousands of islands,......

Words: 945 - Pages: 4

Philippines

...Introduction to the Philippines Separated from its Southeast Asian neighbours by the West Philippine Sea, the Philippines has always been a little different. As the only Asian nation colonized by the Spanish, this lush archipelago of dazzling beaches, year-round sun and warm, turquoise waters remains predominantly Roman Catholic, and culturally – a blend of Islamic, Malay, Spanish and American influences – it ofen feels light years away from the mainland, with a string of elegant colonial towns that have more in common with Latin America than the rest of Asia. It’s an enticing mix: all over the archipelago you’ll discover tantalizing food, friendly people and exurberant festivals. And the variety is astonishing: you can surf, islang-hop or dive pristine coral reefs in the morning and in the same day visit mysitical tribal villages, ancient rice terraces and jungle-smothered peaks. Indeed, the Philippines is often underrated and misunderstood by travelers and its Asian neighbours, casually, dismissed as a supplier of maids, tribute bands, mail-order brides and corrupt politicians, epitomized by the gaudy excesses of Imelda Marcos. Don’t be a put off: while poverty and corruption remain serious problems, the Philippines is far more complex –and culturally rich –than the stereotypes suggest. The Filipino people are variously descended from early Malay settlers, Muslim Sufis from the Middle East, Spanish conquistadors and friars, and later Chinese traders. It’s an old cliché, but...

Words: 747 - Pages: 3

Walmart in the Philippines

...Walmart in the Philippines I. Introduction Given the established retail sector, the consumer expenditure on food and non-alcoholic beverages in the Philippines amounts to approx. 43 billion USD which placed the Philippines as the third largest market in the ASEAN region for processed and packaged foods and one of the fastest growing market in the world. The study suggest that The Philippines has a strong preference for imported goods and supermarkets and hypermarkets that sell imported goods are highly visited by the Filipinos. Today, Filipinos’ way of shopping is changing along with the surging economy of the country. According to the survey conducted by Nielsen, grocery/hypermarket buying habits are rapidly changing because of the proliferation of supermarket/hypermarket chains about growing their branches to cover areas which are previously only covered by “mom and pop” stores. In addition, Filipino shoppers opt to shop with smaller quantities but with more frequency rather than buying in bulk. (see Appendix 1) With the SWOT analysis conducted for the study case, Walmart has a great potential to enter the market in the Philippines because of the shifting of consumer preferences in the Philippines from ‘sari-sari’ stores to hypermarkets. Wal-Mart Stores, Inc., doing business as Walmart, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. Headquartered in Bentonville, Arkansas,......

Words: 5545 - Pages: 23

Indian Bpos- Waking Up the Philippines Opportunity Case Analysis

...Problems A. Macro- The major macro problems are surrounding the loss of the tax abatement in India as well as the weakening US dollar. Both of these issues make it incredibly expensive to do business in India compared to other locations like the Philippines. B. Micro- In India the transportation and infrastructure costs continue to hurt the bottom line. II. Causes- Tax abatement ended in 2009, transportation and infrastructure costs are not going away and other countries have more attractive incentives to bring in higher margins. III. Systems affected- The whole upswing in bringing BPOs into India has been affected, it is no longer that attractive to bring your business into India when you can make much more money in the Phillipines with the same customer satisfaction. IV. Alternatives- If India wants to keep BPO’s around, they need to start flirting with the idea of re-instating the tax abatement as well as having the government pick up the transportation costs. V. Recommendations- If I am the decision maker in the Indian government, I do not want the BPO’s to pick up and move all their money to another country. So, I am implementing a lower tax bracket for these companies to remain in India, I am picking up the costs of transportation as incentives to stay in India. It always comes down to money and profitability for businesses, so I would keep India competitive to keep the Citibank’s and Intel’s here. Questions 1) How has the global economic......

Words: 777 - Pages: 4

If Given the Opportunity, How Would You Significantly Change the Philippines?

...Question: If given the opportunity, how would you significantly change the Philippines? Change is the only constant in life and it is inevitable. We always ask for a change. Change because it is not good or change because it is bad. To make changes in our own lives requires a process. It is never easy, never been easy. It is a fact that we lack knowledge when it comes to a word “change”. To change the Philippines, we do not need to change our government, our economy, or any of the things that we bark into. The change should start from myself. Before a system, like our state, occur a unit like individual should exist. Like our multi-cellular body, we need to nourish each and every cell to be healthy. Thus, start the change is offering myself to our country through patriotism, the greatest gift that I can offer to my state. And if given the opportunity, I would change us, Filipinos, the way we act, react and especially our ethical values. We keep on practicing bad outlooks that would benefit only ourselves and would detriment others. We continue to exercise the things that would hinder others to attain triumph. We always pay attention to our own opinion and refuse to acknowledge the ideas of others. We always see the bad effects of the projects implemented by our government and not the benefits of it to humanity. We are always hungry for the possessions we want in life and not voracious enough to help others for their needs. Because of this truth, I would like to begin......

Words: 362 - Pages: 2